RahaLancer
Account and sign-in help
Contact us if you cannot access your account, need help changing profile information, have an account status question, or see a lock, freeze, suspension, or review notice.
Help center
How can we help you on RahaLancer?
Use this page when you need help with accounts, profile setup, hiring, services, orders, Sham Cash payments, verification, or general platform safety.
Phone number
+971502732304
Address
Business Centre, Sharjah Publishing City Free Zone -
00000 Sharjah
00000 Sharjah
Profile setup and verification
Get help completing your freelancer profile, adding skills, resume, portfolio, languages, certifications, identity verification documents, or verified profile badge questions.
Services and publishing
Use this channel for service creation, packages, pricing, gallery images, requirements, publishing, search tags, visibility, or why a service is not showing publicly.
Hiring and open requests
Clients can ask for help posting project requests, reviewing offers, understanding freelancer profiles, choosing the right service, or managing hiring workflows.
Offers and orders
Reach out about order status, requirements, delivery files, cancelled orders, declined offers, accepted offers, reviews, or disagreement about what was delivered.
Sham Cash payment questions
Ask about adding your Sham Cash number, username, QR code, payment instructions, transfer references, seller payment confirmation, or direct payment workflow.
Safety, reports, and policy
Report suspicious accounts, fake profiles, copied services, abusive messages, payment manipulation, identity misuse, privacy concerns, or violations of platform rules.
Language and local settings
Get help with language display, currency, country, timezone, availability, working hours, and profile details that affect how clients understand your account.
Notifications and communication
Use this topic if order alerts, inbox messages, email notifications, account updates, or support messages are missing or not behaving as expected.
Before contacting us
What to include in your support request
Clear details help us review your issue faster and give you the right answer.
For account issues
Send the email on your account, your username if available, what page you were trying to open, and a screenshot of the message you see.
For order issues
Include the order reference, service or request title, buyer or seller username, current status, and a short explanation of what happened.
For payment issues
Include the order reference, transfer date, amount, currency, Sham Cash reference, and whether the buyer or seller has confirmed the payment.
For verification issues
Tell us whether the request is pending, rejected, or needs resubmission. Do not send sensitive documents by email unless support asks for them.
Still need help?
Send us a message at support@rahalancer.com and include all relevant details. We will review your request and respond as soon as possible.
Contact support